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Privacy Policy

Last Updated: February 18, 2026

REVERSE plus LLC (“Reverse Plus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.reverseplus.com) or use our products and services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

At a Glance

We collect two kinds of information:

– Your account information (like name, email, phone, mailing address).
– Your saved contact information (like prospective client or borrower details, including name, email, phone, state, and loan/payment amounts).

What we don’t collect:

– No Social Security Numbers, bank account numbers, or financial institution account numbers.

Your contacts are private to you:

– Only your login credentials can access the contacts you save.
– Even account administrators cannot view them, though they can delete your account (which may remove your saved contacts).

Payments are handled by Stripe:

– We never store your credit card or bank details.
– Payments are processed securely under Stripe’s Privacy Policy.

We don’t sell or rent your data.

You can request access, correction, or deletion of your data anytime.

1. Information We Collect

A. Information You Provide to Us

  • When you complete a contact form, create an account, or subscribe, you may provide your name, email address, phone number, mailing address, and other necessary details.
  • If you contact us directly (e.g., by email or support request), we may collect the content of your message and any additional information you provide.
  • Our tools may allow you to enter and save information about your own contacts (such as prospective clients or borrowers). This may include first name, last name, phone number, email address, state, and financial details such as loan amounts or payment amounts. This information is stored in your account so you can return to it later.

B. Information We Automatically Collect

  • Basic technical data such as your IP address, browser type, device information, and usage data (e.g., pages visited, time on site), collected through analytics tools.

C. Information We Do NOT Collect

  • We do not request or store sensitive identifiers such as Social Security Numbers, bank account numbers, or financial institution account numbers.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services.
  • Process payments and manage subscriptions.
  • Respond to inquiries and provide customer support.
  • Send administrative updates (e.g., service announcements, billing notices).
  • Comply with legal obligations.

We do not sell or rent your personal information—or your contacts’ information—to third parties for marketing purposes.

3. How We Share Your Information

We may share your information:

  • With service providers (e.g., payment processors, hosting providers) who assist in delivering our Services.
  • For legal reasons, when required by law, subpoena, or to protect our rights, safety, or property.
  • In connection with a business transfer (e.g., merger, acquisition, or sale of assets), in which case your information may be transferred as part of the transaction.

4. Payments

We use a trusted third-party payment processor, Stripe, to handle all payments securely. We do not collect or store your credit card numbers or bank account details on our servers. Payment information you provide is processed directly by Stripe and is subject to Stripe’s Privacy Policy.

5. User Accounts and Confidentiality

Saved contact information (such as details about your prospective clients or borrowers) is confidential to you and is only accessible through your login credentials. Other users, including account administrators, do not have access to your saved contact information.

However, account administrators do have the ability to manage user accounts, including removing or deleting accounts. If your account is deleted by an administrator, you may lose access to your saved contact information, and that data may be deleted along with your account. While REVERSE plus does not delete this information except as required by law, administrators of your organization’s account have the ability to do so.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and understand user behavior. You can control cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

8. Data Retention

We retain your account information, billing information, and saved contact information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Request a copy of the data we hold about you.
  • Object to certain processing activities.

To exercise these rights, contact us at Legal@REVERSEplus.com.

10. Children’s Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to our website. Continued use of the Services constitutes acceptance of the updated policy.

12. SMS-Based Multi-Factor Authentication Communications

If you choose to enable SMS-based multi-factor authentication (“SMS MFA”) within the Services, we collect and use your mobile phone number solely to deliver automated one-time passcodes for login verification and account security purposes.

SMS messages are strictly transactional and are sent only in connection with authentication events (such as login attempts or account verification). Message frequency varies based on your login activity. Message and data rates may apply according to your mobile carrier plan.

You may disable SMS MFA at any time within your account settings. Disabling SMS MFA will stop future authentication-related text messages but may limit your ability to access certain features of the Services.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your mobile number is used exclusively to provide authentication services and is handled in accordance with this Privacy Policy.

13. Contact Us

Reverse Plus LLC
Email: Support@RERVERSEPlus.com